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"I was unable to enter this property even though I followed instructions stated that they will contact me with check in details on the day. I waited outside for over an hour. Leaving numerous messages with no luck. I contacted virtual assistant on hotels.com who also was unable to get any response from the hosts. So they happy to take my money yet I couldn’t enter this property. I travelled over 4 hours to get here and then was disappointed to have to book other accommodation 12 miles away, at...

"Very nice , very happy with the stay"

"No one was available to let us in the room so we couldn’t stay there. No person answered the phone and there was no reception office. A very poor experience and we had to find alternative accommodation. "

"Nice room and when I eventually got key code and into property it was lively. Close to Rail, underground and buses and plenty of pubs and restaurants nearby and within a stones throw of tooting common"

"Fabulous place with the best English breakfast I’ve had in years courtesy of their experienced chef and former Olympic competitor Newton Burrowes !"

"Lovely location near a busy part of the city but on a quiet street. European feeling and very clean. Breakfast was amazing and the staff was sweet."

"Wonderful breakfast. Air conditioning was a wonderful bonus during the heatwave. Staff were great, especially Mahmud, who helped us with our many questions. Highly recommend."

"Air conditioning"

"We reserved one room for four of us travelers and it worked out great. Short walk to a metro station."