"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."
"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."
"Our stay at Byaku was one of the most memorable experiences on our Japan trip. The hotel exemplifies Japanese artistry in so many ways, from hospitality to cuisine to design. It was a unique opportunity to stay in an historic region in a beautifully renovated historic Japanese structure. "
"Our stay at Byaku was one of the most memorable experiences on our Japan trip. The hotel exemplifies Japanese artistry in so many ways, from hospitality to cuisine to design. It was a unique opportunity to stay in an historic region in a beautifully renovated historic Japanese structure. "
"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "
"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "
"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one.
Far from the center of Matsumoto
Nothing was around the property
Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically.
The only nicer point was hot spring with good scene"
"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one.
Far from the center of Matsumoto
Nothing was around the property
Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically.
The only nicer point was hot spring with good scene"
"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"
"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"
"We enjoyed our stay at susuranso,
The staff were so helpfull , even organised tickets for komagatake ropeway for us.
The hotel is very clean and has great views of the surrounding mountains."
"We enjoyed our stay at susuranso,
The staff were so helpfull , even organised tickets for komagatake ropeway for us.
The hotel is very clean and has great views of the surrounding mountains."
"Perfect for those seeking a truly traditional Japanese experience- but keep in mind, it really is very traditional. The food may feel quite extreme for Western tastes, the onsens are relaxing but on the older side, and the staff’s English is limited"
"Perfect for those seeking a truly traditional Japanese experience- but keep in mind, it really is very traditional. The food may feel quite extreme for Western tastes, the onsens are relaxing but on the older side, and the staff’s English is limited"
"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."
"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."
"We had an incredible experience. The property is gorgeous, modern, clean and charming. The internal Japanese garden is a work of art. The staff is wonderful and always available to help. we decide to go back and bring our children with us next time. "
"We had an incredible experience. The property is gorgeous, modern, clean and charming. The internal Japanese garden is a work of art. The staff is wonderful and always available to help. we decide to go back and bring our children with us next time. "
"A traditional Japanese onsen hotel. Staff are experienced and served with heart. Very nice experience if stay, would definitely recommend to anyone who will travel to this area!!"
"A traditional Japanese onsen hotel. Staff are experienced and served with heart. Very nice experience if stay, would definitely recommend to anyone who will travel to this area!!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We had a very pleasant stay at this hotel. Everything about the room was very comfortable and we highly recommend staying here.
The hotel staff went above and beyond to help us when we encountered an issue with ETC along the way to this hotel in our rental car. (The issue had nothing to do with the hotel.) We asked the front desk how we should handle this issue as tourists and their staff and management went out of their way to make several phone calls on our behalf with the ETC staff and our rental car company explaining what happened. The hotel manager even said that if our rental car company or ETC gave us any issues when we turn our car in, to reach out to him directly and he would help us which was a very compassionate gesture to offer us.
Not only will you get a nice and comfortable hotel room if you stay here, but you will also have very emphatic and friendly staff who will go above and beyond! We are very thankful to the hotel management and staff for taking such great care of us! "
"Fantastic stay which totally exceeded my expectations!
Location:
* Convenient: about 5-7 minutes walk from Matsumoto Station and Matsumoto Bus Terminal
* About 15–20 minutes walk from the main attractions like Matsumoto Castle
* Lawson and Family Mart convenience stores at your doorstep
* Safe and quiet neighbourhood
Rooms:
* The room was surprisingly spacious and very clean
* Beds are really comfortable
* The hotel provides guests with their owj junbei to wear in the room and around the hotel premises
Amenities and service:
* Staff were very friendly and helpful; check-in was a breeze
* I was totally amazed at the buffet breakfast which featured such a delicious variety of Japanese dishes. Really really good and one of the highlights of my stay
I would strongly recommend this hotel to anyone staying at Matsumoto!
"
"Incredible value. Made is feel like special guests. Two people showing us to our rooms. A shuttle driver running after us to offer a ride to the train station (we didn't know there was one). Fantastic open bar cocktail hour. Delicious breakfast buffet. "