โThe location, concept, interior, service, etc. are fantastic.
In particular, the staff's proactive and professional response was excellent.
However, there were some problems with payment communication.
I did not hear any information that there was a limit to the amount of breakfast.
This is the first time I have seen a system that limits meal costs.
Some additional costs, such as drinks, were indicated on the invoice as lunch costs. We had problems communicating with each other a few times.โ
โVery clean and tidy with good kitchen equipment.. Excellent communication from the staff during our stay. Close to train from airport and getting around and an easy walk (15 minute's to most.). Plenty of eateries and pubs nearby and a great grocery store about 3 minutes walk. In house lift and laundry. Highly recommend this place for your stayโ
โWe had a wonderful stay at this hotel! The location is incredibly convenient โ close to everything yet tucked away enough to feel safe and quiet. I felt very comfortable walking around the area, even in the evenings, which was a big plus.
The customer service was outstanding from start to finish. Every staff member I interacted with was friendly, professional, and eager to help. They really made me feel welcome and taken care of.
The amenities were also excellent. Great AC which as weโve...
โI am a regular London visitor and this was the best hotel Iโve stayed in in years. The staff were absolutely incredible and couldnโt do enough for me. The room upgrade was just so appreciated, and the room itself was huge and spotlessly clean. This hotel is such a little hidden gem. I canโt wait to come back!โ
โWhat a perfect location to travel the city of London. No refrigerator, weekly basis cleaning policy, but excellent space, communication and effective way of stay. Thank you.โ
