โWe Usually stay in hotels, but decided to stay in a guest house this time. Got to say we were really impressed with Chester house. It was very clean and tidy, the bed was very comfortable, the staff were friendly and helpful, (in both here and their sister property, Chester court hotel, next door), and the included breakfasts were excellent.
In addition, it was great to have ample free parking on site
The location is also very convenient for Chester city centre and also to nearby Hoole village,...
โFrom the moment Frank greeted us we had a fabulous stay. All the people we encountered (especially the front desk ladies and Frank) took extra interest in my daughter to make our stay something special for her on her big girl weekend away. Thank you. โ
โLovely staff, easy check in, fantastic room very comfy and clean and had everything we could have wished for. The only down side was someone was hammering on the front door for half an hour at 4.30am which woke us up but will definitely stay here again. Havenโt tried the breakfast yet as itโs only 7am but Iโm told itโs wonderful!โ
โStaff very friendly and helpful. Double bed very comfy, single bed far too soft for an adult, fine for a small child.
Rooms would benefit from a deep clean. The building is looking tired (visible bubbling on the walls, discoloured plug holes, tatty bed bases) and needs refreshing.
For a spa day I would be disappointed, for a base to explore the area it was fine. The pool was a key factor in choosing this hotel.โ
โStaff are wonderful. The hotel is 5 minutes walk into town. The room was extremely hot, window only opened slightly, no A/C The bar could do with more ambience, felt a bit like an airport lounge. Maybe dim the lights, a few plants and put candles on tables. Really annoying having to pay for parking ยฃ28 for two nights, however that seems to be most English hotels in towns. Overall I would go back.โ
โA spacious, well decorated, quiet room in an optimal area to see what Chester has to offer. Tracy and Amy were very friendly, answering any questions that we had, making sure we were comfortable during our three-night stay. Would recommend!โ
