City Island, New York hotel rooms at the Generator

"The manager and staff were very friendly and supportive through the stay. However, it was awful on arrival because of a glitch that caused dozens to have no rooms available. We had been on planes for 24 hours, then in the train metro to Manhattan, walked with luggage to the lobby to find a mess. This should not have happenned. Since that bad experience, things were great. The manager was exceptionally nice. The staff too."

"The Freehand is in a convenient area to walk to many destinations and its also only one block from a subway line. The staff was all courteous and answered any questions we had. The rooftop bar is a nice option to spend time with a group. We also enjoyed the unique art and furniture in our room and the charm of the old renovated public areas."