도미니카공화국의 호텔 검색

“Everything was wonderful, with tremendous good attention from the Expedia representative Edwin, who attended to us very well and fulfilled all and more of our needs.”

“Very nice staff, beautiful resort”

“Serenade is a beautiful property with a great atmosphere, but there are a few areas that need improvement. The shower windows and some fixtures (sink handles, lamp buttons, hot tub) showed rust and needed better upkeep. I booked a hot tub room, but the water didn’t get hot, the jets didn’t work, and there was black residue coming through. I also saw a live roach on my table at the buffet. Staff did move my room after I reported it, which I appreciated. Breakfast options were limited with no...

“good”

“Excellent ”

“Staff was good. Service was good as well. There were bugs at the restaurant and as well in our room”

“Everything is perfect ”

“Honestly this place is the worst place I've been to. You have to wait more than an hour to check-in and once you get to your room, you also have to wait for your luggage to arrive, which took more than an hour. We are sitting there just wasting our time. The staffs are so eager for tips, and their facial expression will change according to the amount of the tip. Do not get a massage or a spa in this hotel. it's not worth it. I couldn't get out of this hotel fast enough. I would never visit...

“Check in was smooth, service was excellent and the beach was beautiful. Be prepared for lots of locals trying to sell things to you on the beach. ”

“Loved the beach”

“All restaurants need improvements, the food quality, presentation, ambience, and service. The menus are not exciting. They don’t serve salads or healthy sides and the protein is low quality. The duck was over salted, the fish was over cooked and dry, the appetizers are very small. Overall, not satisfying dinners, also service at the restaurants luck hospitality. ”

“We were pleasantly surprised with this resort. The property was big enough to always feel like there was something to do, but never felt overwhelming and even at full capacity we easily found beach or pool chairs and rarely waited anything. Food was decent, and our favourite location to eat was the privilege lounge. The food is delicious, the service was great and the view of the ocean was breathtaking. Special shout out to Our concierge Deiby as he helped make our vacation feel effortless and...

“Clean room. Great staff. Great butler. Great food”

“Habitación excelente buen olor , piscina fabulosa , atención empleados maravilloso , comida rica y variada ”

“This is wonderful low key resort but it feels very much like “Cancun lite”… as if they would like to be Cancun but can’t quite figure out how to do it. Poolside drink service is very sparse, night time entertainment has a “second tier” feel to it compared to comparable resorts in Cancun as an example. And housecleaning service was terrible we needed to call every day at 4 just to get our room to be made up. On arrival We ordered extra pillows, from the front desk then through our butler, as we...

“The property is beautiful. I would recommend springing for the xhale club. Our host, Alexander was extremely helpful and fulfilled any requests within minutes. If you are able to go to Sofrito on a night when they are serving the Dominican menu, it was delicious. The room was clean and our swim-up was on the opposite side of the property, which was nice and private and quiet. But if you’re looking for the party, there are always activities going on at the main Freestyle pool. We thoroughly...

“Pool good but need better surveillance on beach chairs. People go out at 6 or 7 am mark chairs with towels. Then gone for hours.”