트리니다드 토바고의 로맨틱 호텔

“Horrible and tacky ”

“I booked this room at 7:48am on Friday 13th, October 2017 for the same day. Upon arriving at the hotel, the manager states that she cancelled my booking at 7:50am because there were no rooms available. No apology. Rooms were still listed on Expedia as available. I received no official correspondence regarding this cancellation.I was told by the front desk that they can cancel it on their system but I would need to call Expedia to let them know the situation. I am currently awaiting a refund....

“A Biohazard Disguised as Luxury: Rodent droppings are only the beginning... Utility Failures: We had zero running water for multiple consecutive nights with no forewarning. When temporarily restored, a dark brown liquid flowed from the taps. A bathroom sink remained completely clogged and backed up with stagnant water our entire stay despite notifying management. Severe Bed Linen Neglect: Due to the water supply issues, our bed linens were never changed during our two-week stay. Worse, the...

“Clean Room...Friendly Staff...”

“We had a lovely weekend at Coco Reef. The beachfront was beautiful, the atmosphere relaxing, and the staff were friendly and helpful. Special thanks to Abraham and his brother, who took excellent care of us and made our stay even more enjoyable. It was a wonderful and memorable getaway.”

“The grounds are beautiful but the entire facility is not maintained at all . Not one aspect of this place has any modern amenities . We can excuse poor WiFi and weather related problems , but from staff to its so called all inclusive package . Assistance or food was non existent . The rooms are seriously antiquated , besides breakfast no other services exist . The communal areas have no fans and it’s serious mosquitos attacking . The fixtures are outdated , the bath soap was in some mini bottles...