Gwent, Wales hotel rooms at the Best Western

"Room spotless and staff very helpful "

"Room was clean and warm. Friendly staff and lovely surroundings. Breakfast was brilliant."

"Basic but clean and comfortable "

"Clean environment Great customer service "

"Clean spacious room. Lovely bathroom good breakfast too! Behind the desk (Rob) very helpful and kind. "

"Clean room, very friendly staff"

"From the moment we arrived we were made to feel welcome. Reception was clean and spacious, and check-in was so easy as we had checked in remotely before arrival. Our room (junior suite) was huge and really well equipped. Really comfy bed and an amazing nights sleep. Breakfast was delicious and plentiful. Watch out for the coffee - it’ll definitely wake you up! We stayed for lunch after che out and we weren’t disappointed. Food was lovely - thank you chef. If I had to find a negative to my stay it would be that we were advised that the garden suites below have fire pits and therefore to make sure the outer doors were shut. However, no-one mentioned to make sure that the vents on the side windows were closed. We didn’t notice that the vents were open so came back to find the room smelling of smoke. A small omission, but it could make all the difference. I must say that the team at Parkway are wonderful. All our interactions with staff were wonderful. Really efficient and friendly and very very helpful. We will be booking again on our next trip to Wales. "

"Love this hotel. It's the only one that we choose to split our journey up. Thank you for giving us a wonderful stay again 🙏"

"Clean room good amenities staff v helpful staff"