Gwent, Wales hotel rooms at the SACO Serviced Apartments

"Amazing and attentive staff. A nice quiet hotel, guaranteed a peaceful sleep! "

"Personally this was the worst hotel stay ive had and this is completly my opinion but so bad that we checked out a day early and stayed somewhere else. Weve stayed in a Days inn before and knew what to expect, however this one was directly attached to the services and car park is shared with them. On arrival i wasnt able to pay for pet charge as the lady on reception was receptionist and couldnt take payment, it took sometime to check in. Room wasnt clean, chair had dirty stains, bathroom bin hadnt been emptied and still had used feminine products filling it. Apart from the above the worst thing for me was lack of sleep i was woken at 2 am and kept awake for 30mins while someone in the room above stomed about and then again at 4am when someone arrived across the hall and was banging doors, i guess this is to be expected with a 24hr check in but walls/floors must be so thin to be able to hear this. Before we left i tried to speak to reception and this was closed in the morning. I have truly learned my leason and shall not be staying in a Days Inn again. Just as an advisory tale for anyone looking to stay here i wanted to share our experience "

"Everything was lovely , only issue was screaming kids in the swimming pool Saturday afternoon "

"Staff was very friendly, helpful and welcoming. Rooms were clean and tidy with great location. Enjoyed my stay. "

"Secure car park, clean rooms. Friendly stuff and lot of places to eat near by."

"Only downside with our visit was only 1 of the 3 lifts was working. With it being easter weekend the hotel was very busy and we had to wsit a long time for the 1 lift working "

"The room was clean and the staff were friendly. Breakfast was decent, though the menu could have had more fresh options. The bar had a reasonable selection of drinks. However, the bed was noticeably dented/sagging in the middle, which made sleeping quite uncomfortable. A new mattress or at least better support would make a big difference. Overall the property is fine, but the bed quality needs attention."

"Hotel reception manager was lovely and helpful during our stay. Room was okay, average and clean enough - though it had a smell (possibly from the bathroom) when we entered so we aired the room out. Downside was how thin the walls were / how loud the other guests were on a Saturday night. The noises kept us up from late evening to around 2am."

"The room was very clean, but very tired. The wallpaper was peeling off the walls the lights in the bathroom were flickering loads and took ages to turn on. The bath was very chipped and when you ran the taps the water leaked all across the top of the bath. The bed had lovely bedding but the bed was way too soft and ended up with snacking back in the morning. Room very hot as well."