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"Best of the best! Very impressive!"

"Staff were really helpful and could not have been more welcoming and polite"

"Very kind and accommodating staff."

"Good"

"Overall, the hotel is a excellent place to stay in Niigata. Good location and friendly staffs are worthy additions to the vapid the hotel."

"Beautiful well built older style hotel with marble walls and stairs and large room sizes and still in very good condition. No Onsen, Sauna or Laundry a bit disappointing but nice restaurants and very convenient to shops and our room had a great view of the river and city. Great breakfast and short ride to station via taxi or limited parking in building."

"Onsen was nice, rooms were clean"

"I can count on a Dormy Inn for a clean and comfortable experience every time. Very easy to travel to and from."

"Friendly staff, great location. A lot of food around the area and very close to the main train station. Walking distance to a nice Sake brewery."

"Nice place for short stay"

"Really enjoyed this hotel. Easy check in and check out. Very clean and the staff are so accommodating. Rooms are spacious and well planned out."

"the staff's service was very pleasant"

"Location of the hotel near few shopping malls and supermarkets."

"Room was smoky and there was nothing that could help."

"Very nice place to stay at."

"It’s good to stay and very convienient."

"Very friendly and helpful staff. Much appreciated."

"Good experience, very helpful and accommodating staff...very clean room...nicely located to train, bus and taxi..."

"Good access to facilities around Niigata Station A quiet environment is good"

"Great hotel, hotel staf very nice, clean room"