โIโve stayed at many fine hotels, but this stay at The Emory was a customer experience which just stood out in itโs excellence. Thus, while I normally refrain from writing reviews, the Emory team deserves one. The hotel is superb as to design and food. But what is difficult catch without experiencing it yourself is the service. From the first encounter at arrival to the last greeting at our departure, one could sense the exceptional service culture within the team. Everyone were committed to make...
โGreat hotel. Expensive but quality and worth the money. Spa is fabulous but a shame the sauna/steam rooms are not mixed male and female. Location is good, particularly for Chelsea flower show and Harrodsโ
โSuper friendly and professional staff. We were given a free upgrade to a suite. We had a very comfortable stay. The pool and gym were impressive!โ
โThere is simply no better hotel in London ive stayed at them all incl 4seas, lanesborough, etc. Expensive but in comparison to the other options absolutely worth it. Fantastic location. Free car service within 20mins. I could go on and on. Its actually the best Peninsula imo, beating even Beverly Hills and Hong Kong. Brand new. Phenomenal gym. Next to the park. Between knightsbridge and mayfair. Great room service. Excellent lounge area down in lobby to do work or socialize. Yes, it...
โWhat truly sets this 41-room boutique hotel apart is the people who manage it. They are exceptionally kind and helpful, consistently going above and beyond to assist guests and make them feel genuinely welcome. Their warmth and attentiveness create a personal and memorable experience that is indeed very rare to find.โ
โWir waren fรผnf Tage als Paar im Mandarin Oriental in London und haben uns sehr wohl gefรผhlt. Das Hotel ist sehr einladend und die MitarbeiterInnen waren jederzeit zuvorkommend und freundlich. Das Zimmer war schรถn gestaltet und รคuรerst sauber. Alles war super modern eingerichtet. Es entsprach alles unseren Erwartungen und wir wรผrden jederzeit wieder ins Mandarin Oriental einchecken!โ
โThe service was exceptional. On the second morning I was woken by the sounds of construction taking place in the room above mine. It went on for hours. When I informed the staff at reception, with my permission they moved my things to a suite while I was out. I was traveling alone so the suite wasn't essential, but I appreciated the gesture. All of the staff was very kind and welcoming. A steak ordered from room service at 2 AM exceeded expectations. A great experience overall. โ
โRoom upgrade was not told to us ahead of time; the upgrade had stairs and bulky chairs. We finally got โdowngradedโ to our original room booking which we much preferred due to not being below the rooftop terrace and no stairs. โ
