플라야 델 카르멘, 킨타나로오의 스파가 있는 리조트 및 호텔

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“We stayed in a Garden View room. On our first night around 10 PM, the AC began leaking in our room in Building 5, and we had to be transferred to Building 4. It was frustrating having to walk back, pack everything up, and switch rooms that late at night. A bellhop to assist us immediately would have been appreciated, and I was hoping the resort might offer some type of upgrade or gesture for the inconvenience, but that wasn’t provided. That said, the hospitality and service from the staff were...

“Excelente”

“Fantastic Food! Ember Restaurant was delicious!”

“The hole staff is great from check in to check out beach is great I highly recommend this hotel.. and it walking distance to playa de carmen shoping ...”

“Beautiful property, helpful and friendly staff, clean rooms. We had an amazing experience at El Dorado Maroma. The property was gorgeous- well maintained and so many beautiful plants and flowers. The staff was so helpful and kind and most of them spoke English well which we really appreciated. The restaurants were all al a carte- so you order off a menu instead of a buffet. This makes meals move a bit slower but that forces you to relax and take in the scenery. The restaurant staff were all...