플라야 델 카르멘, 킨타나로오의 스파가 있는 리조트 및 호텔

“최초 예약 선택시 1인으로 된것을 모르고 결재하여 체크인시 발견함 결국 2인이라 추가 비용으로 150불 4일로 총600불 지불했습니다 물론 제가 불찰이지만 정규비용적용하니 부담이 컸습니다 앞으로는 올 익스크루시브시는 필히 인원수 재확인 가능토록 해주세요 본인같은 실수가 없도록 아니면 당초 1인에 추가1인 비용도 할인율 적용하여 실비로 지급 토록 해야할것입니다”

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“Best spot in Playa 🤙🏽”

“Beautiful resort, the Laguna Villas were amazing. Loved the wildlife and animals throughout the resort. The beach and pools were great. The staff were great and very friendly. The food was fantastic. Absolutely no complaints.”

“Beautiful Resort. We have been three times now. Staff are all amazing. Welcoming friendly and always eager to assist you with whatever you need. Room lacked bath towels. Always had to ask for more. Sadly the beach area deteriorates every time we come. Soon there will be no beach area left.”

“I took a trip with my child, and the kid-friendly pool was fantastic! We got to try a variety of cuisines, and the food at the individual restaurants was far superior to the buffet. The level of service was more than satisfactory. There was a great gym, but sadly, I didn't get around to using it. Despite it being the off-season, there were quite a few people, so we had to wait a bit—I'm not sure if this is normal or just my perception from lack of comparison. Special thanks to Claudia for kindly...

“리노베이션되어서 그런지 객실도 깔끔하고 직원들도 정말 친절해서 좋은 시간 보내고 왔습니다~ 무엇보다 객실키를 가지고 다니지않아도 손목에 찬 팔찌로 출입할수 있어서 좋았습니다~ 레스토랑도 전부 맛있고 고급스러웠습니다 다만 아쉬운점은 튜브와 구명조끼를 직접 준비해야합니다.”