플라야 델 카르멘, 킨타나로오의 스파가 있는 리조트 및 호텔

“최초 예약 선택시 1인으로 된것을 모르고 결재하여 체크인시 발견함 결국 2인이라 추가 비용으로 150불 4일로 총600불 지불했습니다 물론 제가 불찰이지만 정규비용적용하니 부담이 컸습니다 앞으로는 올 익스크루시브시는 필히 인원수 재확인 가능토록 해주세요 본인같은 실수가 없도록 아니면 당초 1인에 추가1인 비용도 할인율 적용하여 실비로 지급 토록 해야할것입니다”

“I enjoyed my trip, the food and drink were amazing. The staff was very helpful in every way. The hotel was clean but the made could have cleaned the room a little better. I really don’t have anything bad to say about Valentin imperial. The hotel was beautiful and well maintained. My transportation from the airport to the hotel was a breeze. I will have the swim up bar next time I go. Did I mention the food, it was food and drinks everywhere. Oh and the Cafe, the galato was so good. I can go on...

“Overall enjoyed the stay and most likely come back because of the amenities but service was terrible…It takes at least 4 to 5 calls/reminders to get assistance.”

“The room had hair in the restroom and the blankets. The food was not as good except in the Mexican restaurant”