โStaff was very attentive and very kind. Food was delicious. Room was spacious and beautiful. I do think that the entertainment area at Lupitas Lounge is too hot. No air can circulate in that area. We watched several entertainers there and each time there were guests that left before the show even started or left during the show because it was just too hot to sit there. โ
โEveryone was wonderful! My husband lost his nice sunglasses at the airport and concierge helped him find a new pair that wasnโt 300. The kids area was perfect for my kids. We have a 3, 4, and 6 year old. Honestly, plan to book again which I never like to do to experience something new, but it actual gave me a break as a mom. โ
โThis resort is gorgeous, along with great staff and amenities. The property is quite large, but they provide plenty of easy transportation around to save you from all the walking. โ
โLet me start by saying. Iโm fortunate to have traveled the Caribbean often. Iโve been to Mexico many times over the last 20+ years and Isla Mujeres several times. Iโve stayed in everything from 5 star all inclusive to some down right outdated DIY hotels.
Casa Del Jaguar didnโt miss. From the reception to departure everything was handled perfectly.
The front desk staff was friendly and very helpful through out our stay.
Sonny (spelling) our waiter on the beach every day...
โhotel exceeded every expectation. The check-in was seamless, and the staff? Warm, welcoming, and incredibly attentiveโlike they genuinely cared that we were there.
The room was a dream: spotlessly clean, beautifully decorated, and filled with thoughtful touchesโplush robes, luxury toiletries, and the softest bed Iโve ever slept in. Waking up to that view every morning? Unforgettable.
Every meal we had was a culinary delight. The breakfast buffet was fresh, varied, and delicious, and dinner at...
โEstรก muy bien ubicada en el centro de la isla , todo queda cerca y cuanta con club de playa . Desde el momento de la reservaciรณn ya te estรกn atendiendo personalmente por WhatsApp. La chica Alejandra es muy profesional y simpรกtica . Supero nuestras expectativas. El hotel es nuevo y tiene alberca en el techo y todo estรก muy limpio . Viaje familiar nos gustรณ mucho โ
โWe were contacted prior to our departure incase we need any assistance, we requested for an early check in which was accommodated. The staffs were really kind and the property is well kept. Gaby made our trip feel like a breeze, she checked on us time to time, gave recommendations, arranged taxis as well. And the views from the property is breathtaking. Overall we had a phenomenal stay. โ