Find hotels in Portola, San Francisco

"Absolutely amazingggg stay!!! Staff is incredibly friendly and helpful! Cute coffee shops and breakfast areas nearby within walking distance! Not only that but gorgeous views available!!"

"I have been waiting for this pool to open for nearly a year. Keep bringing a bath suit bc they say it’s either open or will be open by the 3/6. Didn’t happen. No snacks and restaurants close early in the area. Also restaurants are extremely expensive. "

"Everything was good. "

"Rooms need to be updated. Had a king bed and it was horrible nite sleep"

"Just far enough from the rougher parts of town but ideal location to see most of what you’d want for walking around. The staff were great, very personable and friendly. Not haunted either. "

"Room was small loud neighbors good location "

"The hotel is very central to restaurants, the Big Bus tours, and cable cars. Also a mile or two from the Marketplace, chinatown, bay cruises and lots more. "

"Clean rooms. Staff was friendly. The only down fall was the really small bathrooms and the 60.00 a night garage parking. Other than that it was a very convenient place to stay with kids since its located close to the wharf. "

"I’m hoping someone reads this review because I wish I had read reviews before booking. First, this hotel is not affiliated with Embassy Suites. That’s what I assumed when I booked, but it’s actually a completely separate hotel called The Embassy. It’s located in the Tenderloin District, one of the rougher areas of San Francisco. The location was not clearly advertised when booking, and if you’re a solo female traveler, I would strongly recommend avoiding this area. They even lock the front entrance door, so at times you have to ring a bell to be let in. That alone should tell you how rough the neighborhood can be. To be fair, the towels and linens were clean and the staff was friendly, but the hotel itself is very dated and worn. The building has an old charm, but the moment we walked into our room it smelled like cigarette smoke, even though it’s supposed to be smoke-free. We had to notify management.There is no air conditioning, only an old furnace system that may or may not work. Luckily San Francisco weather is cool, so opening the window helped, but the street noise is loud, which may bother some guests. Also, the photos on Expedia are heavily filtered and misleading compared to the actual condition of the hotel.Amenities are minimal, only a small fridge, no real extras, and the TV isn’t Bluetooth enabled. If you just need a cheap place to sleep, it may be fine. But if you prefer cleaner, more modern accommodations or are traveling alone, I’d recommend staying elsewhere."