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"Nothing"

"The staff were very attentive and friendly, and the location is close to everything. The only thing they should improve is the cleanliness in the pool area; there were plastic cups in the pool, and the floor where the sun loungers are located had mud between the bricks."

"Great service"

"It has the resort feel and service"

"My son became ill on our flight from SJU to JFK, so the plane returned to SJU. We were taken to San Jorge Hospital. My mother found your hotel, loved the upgraded appearance, the fact that breakfast was an option, and your being located in the airport. She booked 1 night stay, and then when we received my son's diagnosis and were told we had to stay an additional 3 days, my mom extended our stay. My only complaint was the air conditioning was broken for 2 days. My room was great, the staff was kind, the Latin restaurant was outstanding, the gym came in handy for my husband, and I loved the fact that I was able to use the laundry room for free, especially since the prolonged stay was out of our hands. Overall, I was truly impressed with your hotel."

"Staff was pleasant"

"We went on girl trip and the hotel was awesome. The staff are friendly! The pool is nice and great location "

"N/A"

"Poolside needed more attention to cleaning up and keeping the waterfall fountain in working condition. Also since it is an adult only property, suggest keeping the pool open into at least 10, not 8pm… have activities near the pool area… like a DJ or Latin music playing louder. Love the arm bracelet for the door keys! Staff was great. "