Search Vacation Homes in San Juan

"The 4pm check out is really late and creates a large influx of people from 3/3.30pm in the lobby and they only had one staff member working the front desk. It was also the noisiest hotel I have ever stayed in as the rooms surround a central enclosed courtyard and sound really travels, we could hear entire conversations from behind our closed door. The location is unbeatable though, so bring some ear plugs and you will have a great stay."

"Front desk stated they would give us refund because my son was not old enough to check in. When Expedia contacted them they denied the claim. "

"very clean, great location, awesome pool"

"Great location "

"Alma San Juan is an excellent choice for sold San Juan. Gorgeous property. My only complaint is that the water in our shower did not get hot enough. It was lukewarm if that."

"The room had an ocean view. It was amazing!! I got more than I expected! I recommend this hotel!"

"friendly staff , clean room and comfortable "

"First, the staff is outstanding. upon arrival Dylan checked us in. This young man was professional but more importantly super friendly. He provided us with great information about the local neighborhood and some super dining recommnedations. The rooms are very clean and spacious. Room has all the basics a traveler would need. The downsides to staying at this hotel range from the overpriced drinks and food to the resort fee added to the end of the stay bill. A gin & tonic was $18.00 as opposed to a well crafted cocktail in Old San Jaun was $15.00. The pool area is nice but very small. Most chairs are not in the sun for a good portion of the day. The area being small, it was difficult to find chairs, especially when the hotel allows cruiseship guest to rent out cabanas (not in the sun). Then the cruiseship guest take pool chairs as well. Given the limited pool area it is unclear what the resort fee is for. Very disappointing overall. The best part of our stay was the staff! "

"Check-in was scheduled for 4:00 PM, but due to how busy the hotel was, we were asked to wait and come back later. We didn’t end up getting into our room until around 6:30–7:00 PM, which was a bit frustrating after traveling. That said, the hotel itself was clean and the room was decent overall. One issue we ran into was the shower door. It didn’t seal properly, so water would leak out and leave the bathroom floor soaking wet after each use. The highlight of the stay was definitely the location. It’s in a great spot and made getting around very convenient. Overall, a decent stay with some minor inconveniences, but the delayed check-in and bathroom issue are worth noting."