Find Hotel with a Concierge in South Florida, FL

"We arrived and there was food and trash in the room an an insect. We were on the 32nd floor of the tresor tower and it always too 15-30 minutes to get the elevator up or down. We had to repeatedly ask for our sofa bed to be made up and when they finally did come when we were at dinner, they left the bed partially made and the room was a mess with some of our clothes left in the floor. Plus the room smelled horrible - like someone had used the bathroom and then made a hasty exit. We had a nice time at the pool but it wasn’t cheap (nothing there is) and definitely not 4.5 stars. "

" Room was small and lacks amenities even though you are charged a significant additional amount for amenities. Stayed for 4 days and was charged additional $205 for amenities. They can't even provide coffee "

"There is minimal pool seating but plenty ocean/beach seating. Service was great but overly pricey."

"The ac wasset at 71 and the fan was going, kept the room cool"

"Hotel has convenient location and amenities, restaurant and cafe available on site."

"This was a perfect place to get away for a few days! The staff is amazing, the pools are great, and the room was comfy. I will return again!"

"Clean Room, Only Issue was our Bathroom light went out. "

"Pool seating completely inadequate. More than half the lounges are so low to the ground that it is extremely difficult to get up and down from them and there are not enough. We were there two hours on a Friday afternoon and never were able to get a lounge. Waited in the shade on a couch. Considering the $49 per day resort fee this is outrageous. "

"The Mondrian had all the appearances of a great place to stay for a weekend in the sun, but the devil is in the details. Checking in on a Fri, my room wasn't serviced until late afternoon on Sun. There was no body wash in the shower, though a space for one, so I used a bar soap. Then when I did get the servicing late Sun, a bottle with a very small amount was left in my bathroom but not mounted nor able to be mounted in my shower. There were smokers around the pool, and the smoking rules were not enforced. Yet any attempt to bring simply a water bottle to the pool was thwarted. The prices for the cabanas were very high, and thus many were unused. I would love to have used one but wasn't going to spend 400-500/day. The food at the restaurant was pretty decent but overpriced. Staff was generally pleasand and helpful, though name tags were not worn consistently, hence I can't really give them any shoutouts. One bright spot was the fact they provided free sunscreen at the bar, a lovely scented one at that."