“After traveling many miles and hours to get to our room, we arrived to find there was no power. I called to get help and the customer service representative was difficult to communicate with. They did not assist us in any way to provide lighting, nor were they compassionate to our needs. We had 7 children and 7 adults between the families vacating together. Imagine trying to keep 7 children calm in the darkness and the heat. Our first night here was miserable and the facility showed no...
“After traveling many miles and hours to get to our room, we arrived to find there was no power. I called to get help and the customer service representative was difficult to communicate with. They did not assist us in any way to provide lighting, nor were they compassionate to our needs. We had 7 children and 7 adults between the families vacating together. Imagine trying to keep 7 children calm in the darkness and the heat. Our first night here was miserable and the facility showed no...
Shawn