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Hotel Zulum

3.0 star property
Beachfront hotel with calming spa services

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Zulum

Photo gallery for Hotel Zulum

View from property
Property amenity
Room, 1 King Bed, Beachfront | Free WiFi, bed sheets
Breakfast meal
Beach bar

Overview of Hotel Zulum

Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
Carretera Tulum - Boca Paila Km 6.5, Tulum, QROO, 77760
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture8 min walk
  • Popular LocationPlaya Paraiso16 min drive
  • AirportTulum, Quintana Roo (TUY)23 min drive
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Room options

View all photos for Room, 1 King Bed, Beachfront

Room, 1 King Bed, Beachfront | Terrace/patio

Room, 1 King Bed, Beachfront

Highlights

Day bed
Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
In-room massage
Pet friendly
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Garden View

Room, Garden View | Free WiFi, bed sheets

Room, Garden View

Highlights

Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
In-room massage
Pet friendly
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Terrace/patio

Standard Room, 1 King Bed

Highlights

Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
In-room massage
Pet friendly
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Beach View

Room, Beach View | Terrace/patio

Room, Beach View

Highlights

Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
In-room massage
Pet friendly
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | View from room

Room, 1 King Bed, Pool View

Highlights

Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
In-room massage
Pet friendly
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Room, 2 Double Beds, Garden View | Free WiFi, bed sheets

Room, 2 Double Beds, Garden View

Highlights

Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
In-room massage
Pet friendly
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | View from room

Standard Room, 2 Double Beds

Highlights

Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
In-room massage
Pet friendly
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double beds room, jungle view

2 Double beds room, jungle view | Free WiFi, bed sheets

2 Double beds room, jungle view

Highlights

Ceiling fan
Private bathroom
Free bottled water
Daily housekeeping
In-room massage
Pet friendly
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

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Coco Tulum Hotel
Spa
Parking included
Free WiFi
Air conditioning
8.4 out of 10, Very Good, (481)
The price is ₩143,122
per night
Apr 29 - Apr 30
Coco Tulum Hotel

About the neighborhood

Tulum

Located on the beach, Hotel Zulum is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 8 min walk
  • Las Palmas Public Beach - 14 min drive
  • Tulum Mayan Ruins - 14 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • Chambao - 1 min walk
  • Mia Restaurant & Beach Club - 4 min walk
  • Checkpoint Ciao - 7 min walk
  • Casa Jaguar - 9 min walk
  • Taboo Beach Club - 1 min walk

About this property

Hotel Zulum

Hotel near Tulum Beach
You can look forward to a terrace, a garden, and laundry facilities at Hotel Zulum. With amenities like a white sand beach and sun loungers, this hotel is the perfect place to soak up the sun. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and tour/ticket assistance
  • Beach umbrellas, luggage storage, and wedding services
Room features
All guestrooms at Hotel Zulum boast comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Zulum

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 750 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children 8 and younger are not allowed at this property; All guests older than 8 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 875 per person (one-way)
  • Pet fee: MXN 750 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Children 8 years old and younger are not permitted at this property

Property is also known as

Hotel Zulum
Hotel Zulum tulum
Zulum
Zulum Hotel
Zulum tulum
Hotel Zulum Hotel
Hotel Zulum Tulum
Hotel Zulum Hotel Tulum

Frequently asked questions

Does Hotel Zulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Zulum?

As of Apr 28, 2024, prices found for a 1-night stay for 2 adults at Hotel Zulum on May 6, 2024 start from ₩154,207, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Zulum pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 750 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Zulum?

Self parking is free at this property.

What time is check-in at Hotel Zulum?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Hotel Zulum?

Check-out is at noon.

Does Hotel Zulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 875 per person applies.

Where is Hotel Zulum located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. Las Palmas Public Beach and SFER IK are also within 3 mi (5 km).

Hotel Zulum Reviews

Reviews

6.8
Rating 10 - Excellent. 99 out of 379 reviews" "
Rating 8 - Good. 96 out of 379 reviews" "
Rating 6 - Okay. 70 out of 379 reviews" "
Rating 4 - Poor. 56 out of 379 reviews" "
Rating 2 - Terrible. 58 out of 379 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Omar

Stayed 3 nights in Apr 2024

6/10 Okay

Anamaria

Liked: Cleanliness, staff & service
Disliked: Amenities
Liked it was close to many restaurants and clubs but the hotel needs an upgrade
Stayed 3 nights in Mar 2024

6/10 Okay

louis

Liked: Staff & service
Disliked: Property conditions & facilities
I wish this review allowed you to post pictures. The swimming literally a swamp, not like they advertise. Launch chairs by beach are falling apart. Water pressure, i can pee stronger than that. Comforter stunk like cheap perfume, moldy, sweaty, not washed. I've written 3 emails never responded. I am sure at one point in time it was everything they advertise, however, now its falling apart, they don't care once they have your money, its over. You're stuck. I believe this should allow pictures to be posted. NO ONE WOULD RESERVE A ROOM if they saw the reality. You plan a vacation, you save, you choose a nice place and when you arrive its like seeing a person that uses filters for they're pictures and when you see them in person you're like , wait a second, wth happened here!!!!! I am just letting you know, of course the decision is yours, but you will remember me. When you arrive and when you try to reach them by email. You've been warned.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Food is excellent
Stayed 10 nights in Feb 2024

6/10 Okay

Maria

Traveled with family
Disliked: Amenities, property conditions & facilities
Esta descuidado Nesecita remodelación
Stayed 2 nights in Feb 2024

10/10 Excellent

Moises

Stayed 2 nights in Feb 2024

2/10 Terrible

Jesus, San Bruno

Traveled with partner
Disliked: Amenities, property conditions & facilities
The only good thing the location. The vents did not work, no regular hot water, staff not really friendly
Stayed 4 nights in Jan 2024

2/10 Terrible

Amber

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mosquitos in room, property run down, beach chairs falling apart, pool dirty and not cleaned, staff are great, food is also pretty good. Don’t be so cheap and spend more to stay at a place that is comfortable. There is no ac so you will be sweating all night with 1 fan in a hot room. Would never stay here again, you have been warned.
Stayed 4 nights in Jan 2024

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

2/10 Terrible

Jessie, Miami

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Water was cold the first two days. No hot shower Extremely poor lighting Bathroom set up very uncomfortable Power outage in different occasions that lasted more than 10 minutes.
Stayed 3 nights in Jan 2024