โI was pleasantly surprised about how upscale and beautiful the hotel was. The room was great with all the amenities and decor especially for the price I got.However there were some issues and my ratings shouldnt have been so high.
Someone nextdoor spent hours singing and talking on a phone in the bathroom and I could here it LOUD and clear, but on the bright side at 4am staff was there quickly to address.
I could have used a map or directory showing where the fitness room, ice dispensers,...
โMy family arrived early and were quite anxious, but the quick check-in process alleviated our concerns and left us extremely satisfied. Furthermore, all the staff members were exceptionally friendly, the breakfast was delicious, and the room was impeccably clean. Overall, we were highly pleased with our experience.โ
โOur family had 3 rooms in VIP area. Murriell was our assistant when we checked in and she was super observant! She recommended the upgrade and we accepted. That made our stay the best!! A great family area to enjoy time together!
She sent us a special note and gift! What a wonder person!
The hotel was the best location too. We enjoyed the hotel and our trip very much! Thank you for Murriell for bringing joy!!โ
"The room was more spacious than expected, and it had a refrigerator, which was very convenient. The hotel is located close to major tourist attractions and the McCormick Place convention center, making it an ideal base for both sightseeing and attending events. There are grocery stores nearby, and public transportation such as the subway and buses are easily accessible. It took less than 30 minutes to get to the airport by Uber. The staff were also very friendly and helpful."
