Find hotels near WaterFire Arts Center, Providence from ₩71,266

"Our sink didn’t drain"

"You could be so much better, but I don’t think you will spend the money with the effort to become that. It’s an old property and it’s very European and I travel all over the world dozens of times a year so I do appreciate some elements of this property, the facilities in my room, but it leaves a lot… A lot… A lot to be desired. You need more lighting in the room that is so simple and won’t cost you anything. You can’t have bunkbeds. I know that seems European, but somebody was complaining that was checking in the same time as me with her daughter how many people really want bunkbeds this is not summer camp. I stayed in a hotel in Amsterdam that was very tight and small and they still managed to put a regular bed. I felt like the staff was more concerned with the martini bar downstairs than guests who are paying $600 a night as opposed to $15 for a cocktail. The var . I felt like the staff was more concerned with the martini bar downstairs than guests who are paying $600 a night as opposed to $15 for a cocktail. The various people at the front desk almost felt like they were pulled off the street and didn’t know anything about the property. They couldn’t be more clueless and I don’t mean that personally. I mean that for management. It’s a great location, but you can’t rest on just that. Nobody was guarding the front door when an undesirable odd situation happened. A high-end boutique hotel needs to protect itself and its guest. I was fine with the lift but its outdated . 2/5"

"Friendly and clean"

" Sent to multiple rooms at check in.All were dirty, Shortage of housekeepers. very difficult for front drsk employees. Many unhappy guests. Overpriced. Location noisy. Traffic racing by all night! no on site restaurant, although brewery/pub next door just downstairs with excellent food and beer. Would not stay here again."

"Clean room"

"Great location and clean. I would definitely stay there again "

"This place was perfect. Room was clean and spacious, front desk staff was friendly and polite. I have nothing bad to say! Highly recommend."

"We enjoyed our stay immensely! We are frequent travelers to Providence to attend shows at the PPAC. This is our first time at this hotel, but it won’t be our last. We love the location, as well as the friendly, professional staff. The room was immaculate. The property was undergoing major renovations while we were there, but that was fine. We look forward to returning to the Hilton when it is fully renovated!"

"The room was over 80 degrees and it smelled like cigarettes so bad it was difficult to breathe. The windows are very old and it took two people to even open them to get some air in the room. I understand it is an old building but its also listed as a luxury hotel"