Torsa Island 3 Stars Hotels

"The water in the shower was tepid at best. Apparently they had the boilers replaced recently, they told us, but the shower was poor. Kettle had a massive dent in it. The replaced kettle only worked when placed on the electricity supply at just the right angle. All the furniture in the room was cheap and tacky faux oak laminate where the oak was peeling off. An electricity cable was taped to the walls up the stairs. Basically you have to wonder why they bother to keep the hotel going. It’s in need of huge refurbishment and gives off the opinion of why are they continuing to bother offering accommodation. Very surprised it’s on the Hotels.com listing of venues to sleep. If I was Hotels.com I’d remove it as it damages their reputation. "

"Fab wee hotel with onsight parking. Room was spotless. Tea and coffee making facilities with bottled water and biscuits replenished every day. Fresh towels every day and housekeeping staff were so helpful and chatty. Hotel is situated on main road into Oban town centre. They have a beautiful bar area which is very quiet and would benefit from offering evening meal. Overall a wonderful stay. This is our fourth stay here and will most definitely be returning. "

"Room was clean. Up some very steep stairs. Not the most comfortable of beds. Very small en-suite. Functional for a single night nothing longer. "

"Our stay at the hotel was very nice, room was comfortable and the staff extremely pleasant. we did make a comment re our evening meal but hear no more about it (lasagne was dry) i have attempted to make contact with the hotel by phone since our stay on the 14th February but no one seems to pick up phone calls. my query is regarding the addition of VAT added to our bill food and drinks. i did not see any evidence of VAT included or to be added to our bill. my hotel receipt shows at the foot of the bill that "this is not a VAT invoice but your VAT number is included in your footer. is this an error on your part or have i missed this. Reference 2380113436"

"Lovely room, spacious and bright. Comfy bed. (Extra pillows would have been nice as they were quite soft) Liked the host-less aspect. Some areas could do with extra cleaning (shower head, ledges of windows, some communal carpets) but generally great value for money. The fridge was great, does need checked as there was milk a week out of date and a microwave would have been really useful. Loved the sitting room area was so bright and comfy. Would also say the little toiletries, while a nice touch they are not needed. A hand soap would be much more useful in the room. Would stay here again! "