Southside 4 Stars Hotels

"The rooms didn't look as clean as it was advertised."

"Everything was so perfect I love it "

"I loved that you would text them if you needed anything during your stay. I got the deluxe king guest room which was nice, however I didn’t know that it was going to be in an awkward location since my room was outside the balcony so I had to close the shades for some privacy. Housekeeping was also inconsistent since one time they have me new glasses and sometimes they left the dirty ones. They would also take towels but wouldn’t replace them. It looks like they would only make the bed and occasionally restock your amenities. The pros are that you are right on the riverwalk and close to everything there is to explore"

"We had a great 3 nights of vacation at this property. My 5yr old daughter had a blast enjoying the lazy river and the warm pool, and so did I! It was great to have the pool set in a natural setting under trees, etc - beautiful experience. The lagoon was great too. I liked that they put together so many activities, especially for kids, and shared an itinerary of events for the whole week - it made it so much easier for us to plan our days. The room itself was very comfortable…we enjoyed the balcony with views of the greenery around. We had a wonderful lunch at the Springhouse Cafe one of the days. Since we were vegetarians we didn’t bother much with the other restaurants. But within 10-15 mins driving distance there were a few good options. I loved that all the staff badges show where they were from. I thought that was a great touch and allowed for warm conversations and made the interactions personable! Overall, it is an excellent property. It is a no-brainer to stay here especially if you have kids. We would gladly recommend this to anyone, amd would love to come back here!"