Dear Georgia, thank you very much for your comment! We really appreciate you spending some time with us at Agave Azul. We are very happy that you enjoyed your stay and are looking forward to seeing you and your husband again. Warmest regards,

Thank you for your comment. We sincerely regret that your stay upset you. Your comments are important to us and we strive to take them into consideration in order to continue to improve. Best regards,

Muchas gracias por tu comentario. Esperamos que nos vuelva a visitar pronto!

Thank you very much for your comment. We sincerely regret that your stay upset you. However, we would like to take the liberty of informing you that due to several different reasons, a deposit policy is a very common form in most accommodation establishments in Mexico. As our hotel is located near the sea in the heart of downtown Cozumel, it may occasionally have negative aspects beyond our control, but that we strive to make you forget by offering consistency in our high standard customer service. Due to the fact that Grand Cozumel Diving Center is affiliated with Agave Azul Hotel less than a year ago and that there are limited spaces available on the boats, payment before the activity is part of our policy of reservation as a guarantee. Agave Azul Grand Cozumel and its new administration will continue to improve in order to provide a good service at the price and satisfaction of the clients.

Thank you again for staying with us, we hope to see you soon!

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. We would certainly be happy to see you again!

Muchas gracias por tu comentario y esperamos verte pronto en nuestro establecimiento! Mejores saludos,

Thanks again Tal for choosing Agave Azul Grand Cozumel Hotel & Diving! We would certainly be happy to see you again!

We would certainly be happy to have you visit us again! Warmest regards, Our team

Muchas gracias por tu comentario. Lamentamos sinceramente que su estancia le haya disgustado. Agave Azul Grand Cozumel Hotel & Diving y su nueva administration seguiremos mejorando para dar un buen servicio a la altura del precio y satisfacción del cliente.

Thank you very much for your comment, We are going to take action about the gate entrance. Hope see you soon in Agave Azul.

Hola Carlos Muchas gracias por tu comentario, que bueno que tu estancia haya sido placentera, esperamos verte una vez mas para brindarte nuevamente un gran servicio.

Thank you very much for your comments Steven, we are glad that your dives were great, we hope to see you again to go back to diving once more. Greetings from all the team at Plongée Grand Cozumel Diving

Bonjour Anne et un grand merci pour ton commentaire. Effectivement il y a toujours des choses à améliorer et nous nous efforçons de faire le maximum dans ce sens. Nous apprécions d'avoir des retours objectifs et tâchons d'en tenir compte. Reviens nous voir quand tu veux car c'est toujours avec plaisir que nos équipes te recevrons. Toute l'équipe de Plongée Grand Cozumel te salue et t'envoie ses bonnes salutations. A très bientôt, Ludo

muchas gracias por tus comentarios Maria, gracias por permitirnos ser parte de tus vacaciones. saludos