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"Staff was professional efficient and friendly, totally accommodating. Central location with walkable distances to major landmarks. Will be returning to London in the Fall and will definitely stay at Park Plaza London Westminster again!"

"Hotel was very nice located in a great area. Walking distance to several places we wanted to visit. Their restaurant had great food. Would recommend staying there to my friends!"

"Staff all very helpful "

"Very nice hotel, well located"

"We liked everything Very helpful staff"

"Excellent location if you're a Theater District fan and love Covent Garden and the National Gallery in Trafalgar Square. My room was very nice (renovated walk-in shower) and staff allowed us to check in early at 1100 vs 1500. Breakfast was good except for the coffee, and all staff treated us well. The area felt safe, even at night. "

"Really nice stay will be back!!"

"Great hotel, friendly staff. Many thanks to Shadeen and Penelope at the reception desk for being professional, attentive and kind. Hotel looks great, modern and upbeat. The atmosphere and ambiance at the lobby is great. Room was a bit small for my taste. A/C can be improved. Glasses in the room and the bathroom need to be placed on a paper pad, which was not there (?). There was a bird droppings on my window which I asked to be cleaned and I am sure the reception desk made a note, but the maintenance staff did not bother to do it. The location is great, right beside the river, cathedral and many sightseeings. The breakfast was great with good quality. There should be some movie and entertainment channels to be added to the tv. Overall, I would stay again at this hotel. Thanks again to Shadeen for upgrading my room. "

"We arrived early (like 9AM) and the hotel was "under pressure" to give us our room ASAP. So we booked two beds in a room, we reminded them about the two beds, yet we got the single king bed setup in our room. They made good on the bed configuration relatively quickly and from then on, the stay was perfect. We liked the room, the luxury toiletries provided, the concierge service was extremely helpful, and we dined in all three restaurants, and the experience was really 5 start plus. Will stay again and highly recommend!!! Great location, easy to walk to most landmarks, restaurants and shopping."