런던의 럭셔리 호텔

“시설은 완벽하게 훌륭했고, 서비스는 고객을 배려하는 점이 좋았음. 아침 식사가 너무 맛있고, 수영장과 사우나, Gym은 최고 중의 최고다.”

“Beautiful hotel, comfortable & clean rooms and excellent lounge service, with smooth check-in and check-out. Service and child friendly areas lacking, and small details like reception not picking up the phone, unresponsive room service, niece being given food with allergen when stated clearly before. For a hotel of this standard and price, much greater care is needed, particularly with food allergies.”