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"We had a small inconvenience with our original room, but the hotel handled it exceptionally well. They arranged a complimentary transfer to another hotel and even upgraded our stay. The staff were incredibly friendly, welcoming, and attentive—especially meaningful as it was our first visit to London. Their professionalism and classy service truly made our trip memorable. Highly recommended."

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"This hotel is in a great location when one has a morning flight out of T5. The rooms are spacious, quiet, clean, and has comfortable beds. There are two restaurants and both are excellent at their price level."

"Fabulous hotel in a fantastic location. Hotel went above and beyond to help us celebrate my daughters 21st birthday. "

"Great value for money, friendly and helpful reception team. Great Breakfast. Beds are comfy and I could open room window for ventilation (important as no AC)"

"Hotel is very convenient for Tube, near to Euston and central London, bedrooms are spacious and clean, beds comfortable. Only downside was Check-in, not enough staff and long queues, took us about an hour standing in a queue that moved very slowly."

"The restaurant is beautiful, calm and serene side. Our room was beautiful (king bed plus a sofa bed) and well cared for when we asked for housekeeping. The staff is impeccable and very attentive. Everything was amazing and we will return. "

"Great Stay as usual. Value for Money. "

"Really enjoyed mine time here. Very friendly staff and the location is right by the metro. Will be staying again when I visit. "