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"I thought the property was very well kept. My only complaints were the pool. It was rather chilly especially as some of the days we were there were windy. Also, we did come to this resort for our honeymoon and did mention this to the front desk during check in and there wasn’t an acknowledgement of this."

"We didn’t have breakfast but did have lunch & dinner. Food was excellent & staff went above & beyond to make sure we were happy. Staff at the desk was outstanding & very quick for any & all accommodations. Loved the beach, pool & hot tub. "

"From check in to check out, this was a bad choice. Between handicap room that the staff said I had reserved (which I had a printout showing that I had not,) to paying twice the price for parking, this was a nightmare. Skip this place and stay at a better hotel!"

"Very nice hotel downtown Kailua. Pool hot tub and good breakfast Clean room good a/c"

"I'm confused about how this resort is rated 4 stars. The rooms were poor, the bathroom quality was below average, and the shower had little pressure. I wouldn't recommend or pay for a stay here."

"Our room was towards the back of the property so we could not see the ocean but had a very good view of tropical plants. Two pools with hot tubs, we really enjoyed the “quiet” pool. The sunset down by the lobby was spectacular, glad we didn’t have to drive somewhere. The suite was wonderful only complaint was that AC did not cool the room during the day, leaving the balcony doors open at night made the room very comfortable. "

"Check in was slow, our room wasn’t ready as expected but once we were settled the rest of the trip was great. Clean rooms, hot water took a bit but we blame the weather conditions and storms that rolled through. Would definitely recommend us stay there again."

"We had a wonderful stay and staff was excellent!"

"Reeds Bay Hotel is comfort at home, love it. The only issue was tv has no cable. "