“I would like to recognize Alice, who was wonderful during check-in. She was friendly, welcoming, and made a great first impression.
Unfortunately, my experience later that night was the complete opposite. Around 2:45 a.m., I realized I had left my medication in my car. The valet attendant directed me to walk to a different hotel across the street to retrieve my vehicle instead of assisting me.
When I later realized I had accidentally left my room key in the car, the valet attendant was nowhere...
“I would like to recognize Alice, who was wonderful during check-in. She was friendly, welcoming, and made a great first impression.
Unfortunately, my experience later that night was the complete opposite. Around 2:45 a.m., I realized I had left my medication in my car. The valet attendant directed me to walk to a different hotel across the street to retrieve my vehicle instead of assisting me.
When I later realized I had accidentally left my room key in the car, the valet attendant was nowhere...
Cristina