“The property was clean and overall enjoyable the only thing I would have really anything bad to say about was that some of the dishes still had some food on them from who I can only assume was the previous people who stayed there but I just cleaned the dishes and went about my day nothing too bad”
“Very modern hotel. A rare find in Puerto Rico for the price that was offered. “Smart” hotel so you use a code for the front door and for your room. Very friendly staff. Very clean room and very good AC. Shower was good but there was no door so water splashed everywhere but it was fine because it dried quickly. Overall I’d give this place a solid 9/10. I would stay here again.”
“Didn’t like how the hot water only worked during the day. The back patio door was broke so we couldn’t sit out there. The parking was good but having to pay everytime you leave was annoying, try working with the hospital to get that fixed.”
“we reserved a room online for the Dream hotel but when we got there at night we got rejected because they told us they were full however when we went online they took our money with our reservation.
They showed us a scam copy claiming that they did not did not take the money however when we check their bank statements it showed that they did.
They did not offer any services or help in finding an alternative Hotel.
Dream Hotel was a total failure. First the location itself is in a very...
“The room was clean and nice the location is in an rougher part of town but not far from old San Juan and other nice places the place did not have any amenities nor ice or microwave in the room or an refrigerator”
“Rating: ⭐☆☆☆☆ (1/5) - Absolute Nightmare!
This was hands down the worst accommodation experience I’ve ever had. Communication is nonexistent. I contacted the host/management the day before arrival—no response. I messaged again the morning of—silence. I landed and was essentially stranded, finally receiving the check-in instructions hours after my flight landed.
It only got worse once I actually got inside. There were zero towels provided. When I reached out to staff, it took them a ridiculous...
“The Magdalena Hotel and its staff will always have a special place in our hearts. As true ambassadors of Puerto Rico, each team member brought their unique personality and warmth to create a deeply individualized and memorable experience for us during our stay.
My spouse and I have traveled extensively and met many wonderful people along the way, but the relationships we formed at your hotel truly transcend the miles between us. Anyone visiting Puerto Rico would miss the true soul of the...