Riviera Maya, Mexico hotel rooms at the Palladium

"Facility was top notch. The attention to detail in every aspect was amazing, from the dining options, pools, water parks, activities, etc. "

"Great place but if you looking for night life they are still new and working on getting clientele up it’s not that kind of vibe "

"It was beautiful! Staff was very friendly!"

"I absolutely loved this resort. Our family stayed at a Dreams resort in the Dominican Republic last year, and we enjoyed that, but Catalonia was far better. Dreams was bigger, had a bigger buffet, no sargassum seaweed on the beach, and an impressive entertainment crew. But, it was the staff at the Catalonia that made all the difference. The people working there were just incredibly warm and friendly. They worked hard to make our stay comfortable and enjoyable. After a week there, we felt like we were leaving friends behind. On the entertainment crew, Abraham really stood out. He brought the energy and the humor. At the Steakhouse, Prescilla was very sweet and funny while serving us. Arturo was our waiter at the Mexican restaurant where his smile and friendliness made us feel like we were his only table. Quetzabel greeted us warmly everytime we entered the buffet and really made us feel welcome and accomodated. And during lunch at Bikini Bites, Marcelino and Juan were a lot of fun and made the experience memorable. There were so many others who deserve mentioning as well, but who's names I failed to catch. As far as the more tangible elements of the resort are concerned, they were equally notable. The rooms were great and the housekeeping was excellent. The grounds are beautiful and the pool was inviting. Ironically, I found the buffet food better than the fine dining restaurants on the resort. In short, great resort, and frankly, a great value."

"Good"

"I would only have to say that the check-in and checkout process needs more work. There wasn’t enough workers to check people in as the lines were really long."

"This is our favorite resort and we return year after year. One trip with my wife and I and one trip with my two kids and their significant others. It is hilarious that every year my son Jack gets the chocolate covered strawberries and champagne that is intended for my room. We are planning on returning next year to enjoy the pool, food, and fun atmosphere."

"Good food options, bed super comfy, excellent service, specially roof top bar staff at Cielo? Specially The guy from Chetumal y Rodolfo. However, we didn’t like the pressure to be a hotel member? I’m on vacations, not to do business. And…all our reservations for parks and restaurants were not granted bc we didn’t have a reservation #… even though we had the emails showing our conversations. If they don’t give you one, how are supposed to know ? "

"We enjoyed. The staff treated us like Kings Mad Queens. Also the food options are amazing. "