산 후안 국립 삼림 리조트

“The rooms were clean and functional. ARA operates the property now and the food and service was awful. They were definitely understaffed. It was an adventure trying to find a working ice machine. We stopped at 5 buildings before we were able to get ice.”

“Ground staff are amazing ! They are ready to help and available 24/7 . Reception is ok . Nothing exceptional. Housekeeping could be better . Dog hair was all over the floor when we checked in and had to request . I think they are understaffed . We really liked the lady who helped mop the room after we reported the issue . She was amazing once the duty was assigned to her You need AC in the room for summer months. Room temp was 90 every single afternoon and we struggled to stay cool . No AC in...