โThis is my second stay at Glen Tavern. Staff were very kind and attentive, the grounds were lovely, the room as described. The bar was well stocked and the bartender was very knowledgeable about the history of the property. โ
โEverything necessary was close by .Staff very helpful and accommodating , like always . Vending machines and laundry (microwave oven) accessible 24/7 .Check in/ out quick and easy .โ
โJust passing through and bed was comfortable, kitchenette is very handy and the continental breakfast was nicely stocked with dark chocolate cocoa, decaf instant coffee and oatmeal packs
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โI ready enjoyed my stay here, my room was very nice and my bed was very comfortable. I stay here for 6 nights and enjoyed everything, also great convenience for eating, grocery and shopping. Staff members were very friendly and helpful. I will be coming to stay here.โ
โRoom was clean and comfortable. Microwave and refrigerator included.
Shower knob was about tricky to get the hot water. Had to move the knob left and right to get the hot water at a nice temperature.
The staff is very friendly and helpful! There is also a continental breakfast. โ
"I clearly left my clothes in the closet before checking out of this hotel. I contacted the hotel immediately after checkout, yet they kept claiming they had never seen anything and that nothing was found. I know exactly where I left my belongings, but the hotel denied everything and took no responsibility whatsoever.
When I complained in person at the lobby, they told me, "We'll follow up. If we find it, we'll contact you. If not, we'll consider compensation." But once I left LA, I sent multiple emailsโwhich they read but never replied to for days.
What made it worse was that while I was seriously explaining the situation, some staff nearby were smirking and laughing, as if it was a joke. It was disrespectful and completely unprofessional.
Thereโs a strong possibility that a housekeeper stole my belongings, yet the hotel conducted no real investigation, gave no updates, and offered no resolution. They just kept saying things like โWe understandโ and โWeโll do our bestโโbut did absolutely nothing.
Theft, zero accountability, and staff who mock customersโeasily the worst hotel experience of my life. Stay far away from this place."
