โThe lodge office closed at 6 PM, and I was caught off guard as I hadnโt received any prior notice. I kept calling the phone number posted on the office door, but no one answered. Feeling frustrated, I even contacted Expedia, but they couldnโt help either. I was about to cancel and look for another place to stay when someone I met at a nearby convenience store contacted the ownerโs family, and I was finally able to check in. Honestly, I felt like giving just one star, but since I have no way to...
โThis was a very nice property. Our only downfall was we could not lock our door with the electronic key pad. Everything else was great. The owners had excellent communication through email and the grounds keeper was very helpful. โ
โGood location, reasonable price. Room is clean and appreciate having the kitchenette. Bed was okay for comfort. Liked the convenience of the cabin for loading and unloading. Unit appears to be newly painted and carpeted inside. Outside is faded. Would stay again. โ
"The lodge office closed at 6 PM, and I was caught off guard as I hadnโt received any prior notice. I kept calling the phone number posted on the office door, but no one answered. Feeling frustrated, I even contacted Expedia, but they couldnโt help either. I was about to cancel and look for another place to stay when someone I met at a nearby convenience store contacted the ownerโs family, and I was finally able to check in. Honestly, I felt like giving just one star, but since I have no way to thank the person who helped me, Iโm giving four stars as a sign of appreciation. The office should either clearly notify guests of their working hours in advance or make sure to answer emergency calls, even if the number is unfamiliar. After driving for hours from Zion Canyon, dealing with this situation was incredibly exhausting."
