โSpacious room for 3 people (3 beds). It is unique for it's traditional Japanese-style room by removing shoes at the door and putting on the provided house shoes/slippers; it is not modern but it was very clean, bed is comfortable, table with couch-type seating, and an additional sitting couch--2 couches (although smaller in size but very adequate; and provided great amenities; free laundry with laundry soap. Very quiet. Close (about an 8 min-walk to Kawaguchiko station which included the...
โLoved our charming and spacious Japanese style room with an amazing view of Fuji from the 5th floor!!! We felt relaxed as soon as we walked in! Comfortable beds, nice bathtub in our private bathroom. The onsen facility is very clean. The staff are friendly and very helpful. The city and coach bus stops are very close by. The boardwalk along lake is beautiful to walk at night. Great restaurants and attractions in walking distance. We had 2 magnificent clear days and nights of viewing Fuji in...
โThe room is spacious and have the Mt. Fuji view.They also offer free shuttle service between the hotel and Kawaguchiko station. The driver is very nice and can communicate in English. Very good!โ
โItโs a very nice, Japanese style hotel. We had plenty of space (unlike other Japanese hotels). The hotel has a decent onsen as well. They also provide Japanese breakfast (ok, mot great) and Keiseki dinner. Very close to the lake, yet a bit far from the crowds of tourists. Not many dining options around (we ended up with take-out ine night). Overall, a nice and convenient hotel.โ
"The room is huge but very very old and dirty. Hopefully the hotel will keep clean more to meet at least the standard of the hotel criteria.
We checked in at night, so we are tired from the trip. It would be better if the staff would not throw the check in job to the trainee who knows nothing like his first day. Due to this, made us tired even more to wait for him to finished checking in job around 30mins. If the permanent staff wants the trainee to work please guide him how to work not let him gone error and dont know how to check in for the guests like that.
Also on the checked out day, i was surprised a lot when came back to the room at 9.20am after breakfast that my room was open widely. At that time my belongings and valuable things were spread in the room. I felt terrible with this hotel security and service a lot. And i will not come back here again. "
