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"Staff were very welcoming and always there to help.The hotel itself is 1st class and we enjoyed l stay very much."

"Reception friendly and courteous especially the older gentleman. Up graded room was perfect and very spacious. "

"Amazing stay as always."

"Beach view from room was stunning, but windows desperatley needed cleaning. Lots of tea and coffee which can easily be replenished at reception (staff were much better this time!) ; rooms aren't tidied unless you request it, which I really liked as you're not disturbed. Location is fantastic, over 100 steps down to the beach but there is a public lift for about £1:50 return, or a number 2 bus every hour which drops you outside the hotel from the sea-front. Lots of eating places plus banks/betting shops near by and a very, very good One Stop round the corner. Parking is a nightmare, beware that I saw a traffic warden handing out tickets early Saturday morning. Lift to lower floors (reception is floor 4) really poor/slow/only carries 3 people. Helps burn the calories though - over 80 steps to reception. Bathroom and shower were really good. Overall positives massively outweigh the negatives and love it here; come by train, burn those calories and enjoy the stunning views, beach/superb sea and the heart of Scarborough! Fantastic value in a place with real character thankyou!"

"Lovely hotel and excellent staff"