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"The rooms are very spacious and has all the amenities needed. The private onsen is amazing. We booked half board and was very thankful that they were willing to accommodate our vegetarian diet. The food was delicious and beautifully presented. "

"Everything was great. Excellent service but was surprised when I booked that dinner was not included as with most other ryokans."

"Overall quite nice. Bed was a touch soft for my liking, but I prefer quite firm, so probably would be perfect for others."

"Amazing service all around. We were greeted straight away, shown to our room and the available facilities. The ryoken was very peaceful and clean. Dinner was 10/10 and we had lovely onsens to enjoy."

"The staff really are so friendly and helpful. Always so courteous and accommodating. The place is very well maintain and doesn't look old at all. The breakfast and dinner are both so good. I will definitely stay there again if I am going to Yufuin. Keep up the good work. There's a really very nice male staff who take good care of us and our needs. Always smiling. Great job. "

"good!!"

"Very good service from the staff "

"I liked that the location is away from the busy are, yet close enough. Good English support. We went up the hill and explored, which I would recomment if you want to get away from the crowd. Just a few good quality shops and art galleries, and restaurants up the hill."

"I love that this hotel was completely different than what I expected. Upon arriving I was pleasantly surprised by the bed & breakfast style of the hotel and the nostalgic memorabilia displayed throughout the hotel as well. The staff was very informative and accommodating to my needs while speaking english. I felt right at home. The free hot chocolate was delicious which I sipped graciously in the living room after a hot soak in the private onsen. I had such a relaxing experience. I am looking forward to visiting Yufuin again and returning to this hotel! "