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"Staff are extremely helpful and friendly."

"The staff in every section were fantastic, Cheerful, helpful and very polite. Food was cooked to perfection, Breakfast had plenty of choice and would cook extra things for you if they had it. For us, a couple in our 70's it was absolutely 100% perfection and if we come back to Chester again we will certainly be staying here."

"Staff were helpful and location great for the city center"

"Wow had alovely stay so peaceful and relaxing the spa was fab and the breakfast was great taste and great value for money."

"Stared well but on the hottest day of the year the ac in the room was broken and the ceiling was stained i tried to use the pool to relax but there was an aqua aerobics class 😣 spoke to Mary on reception who was very kind and as they couldn’t fix the ac and my disappointment re the poo they moved me to a better room excellent customer service "

"I would like to express my appreciation for the exceptional service provided during my stay at the hotel. I thoroughly enjoyed my holiday, as the hotel was well-maintained, tidy, and offered excellent service. I would like to extend my gratitude to Liam for his outstanding assistance. I look forward to visiting again in the future."