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"The Lotte city hotels are a great base really comfy and clean I would stay again forsure"

"Very very good"

"Hotel provided excellent cleaning services of the rooms. Also the frontline staff were proactively helpful. We got to leave our bags there pre-check in and also after we checked out for a matter of hours. We found the convenience store which is nice and close on day one. I was really happy with the service received, given it’s not an expensive Hotel in my opinion. (We are from Australia). I would stay here again if ever in Seoul. "

"I felt like at home. It was a very welcoming atmosphere. Nice employees."

"I found a hair in my food and told the staff, but she just took it away without saying anything."

"This was our second time staying here. It’s close to fun shopping areas and great for exploring. "

"Hotel is in a great location for both local sights and access to metro lines. Staff were very friendly and profession. The building is a bit dated and worn, and the rooms are a bit on the smaller size, but that didn't bother us. Great value for the price and no complaints from our stay."

"I had an excellent stay in the Junior Suite. Beautiful lounge, a perfect room and friendly and professional staff. "

"Outstanding"