유럽의 럭셔리 호텔

“호텔의 위치가 기차 타기도 좋고 특히 아침 식사가 매우 다양하고 질이 훌륭했음”

“The hotel was perfect! The staff was very friendly and was always there to help their guests.”

“I am extremely disappointed with my recent stay at this Kempinski property. I had previously encountered an issue where my child’s age was incorrectly set to a default of 2 years old in other bookings on Hotels.com. To avoid this, I sent a message 10 days prior to check-in to clarify that the actual age is 11, but I received no response. Upon arrival, I was told a cradle had been prepared for my room. When I asked why, the staff told me to verify the age myself and demanded documents from...

“직원분들이 정말 친절하세요 객실은 생각보다 넓고 빈티지한 가구가 멋스럽게 장식되어있습니다 허니문이라고 세세하게 신경써주신 부분들이 정말 좋았습니다 조식때는 축하 케익까지 제공해주셔서 감동이었습니다 위치도 정말 좋아서 숙소를 자주 둘러 쉬면서 여행을 즐길수있었습니다 다음에 또 리스본을 갈수있을런진 모르겠지만 그 친절함과 세심한 배려때문이라도 또 묵고 싶네요 ”

“This was not our first visit to the Grosvenor hotel in chester, as it is closing on 30th september for a couple of years to renovate.so we booked two lovely rooms in april to stay 1 night at the end of september, on arrival we soon found out our stay was not as we hoped it may be, there was an heritage package that we were not made known to on arrival. therefore there was only 1 menu we could choose from, asked a bottle of wine was told that could not order a bottle but could order by the glass...