에스텔 리조트

“Awesome place to stay staff was easy to text and get a reply very shortly very clear communication would stay there every time I’m in town”

“Don't go there. The staff willingly put us in a room with no air or heat. When we told them,they sent maintenance who told us the system does not work. They sent an industrial fan that drys floors to our room to try to citculate the stale air. The pictures online are fake. The establishment smells old and musty. The bathtub was poorly resurfaced and gave me the ick. Not good. The staff at check out was unapologetic. Save yourself the hassle and frustration.”

“Place wasn’t the cleanest or the best location (unless you need to be close to the airport) but the worst part is how thin the walls are, difficult to sleep when you can hear everything.”

“Hotel was fine for a few nights stay. It is definitely outdated and rooms are not cleaned the best, at least ours wasn’t. There was hair in the bathroom, stains on lamp shades, some strange stains on the ceiling, and nothing seemed to really be wiped down- like the toilet paper holder for example. Front desk did not give us extra towels when we needed because they said they didn’t have any. Staff was kind. Breakfast was ok. Overall an ok stay for the price.”

“Only option in light of flight groundings. The positive- Front desk employee was helpful in arranging transportation. Driver for shuttle also helpful. As for the state of the room - sub standard is being kind. The carpet is filthy. There were roaches in the bathroom, hair (not mine) in the shower and on the shampoo bottles. A bug crawled across the nightstand as I picked up the phone. I understand this is not a luxury property but at a minimum it should be clean! Truly unacceptable!”

“컨벤션센터와 매우 가깝다. 조식이 괜찮고, 방은 깨끗하고, 욕실에 화장품 등을 놓을 공간이 많아 편리함. 다만 샤워기가 고정형이라 조금 불편하고, 체크인하는날 복도벽을 페인트 칠하고 있어서 페인트 냄새가 많이 남.”

“When I checked out of the Hilton inn New Orleans, the staff charged me $302.08 to the wrong room number. I didn’t use anything in this hotel. It’s not professional not to check correctly the room number so cancel this charge. I received a paper receipt with the guest folio from the hotel front. Upon review, I confirmed that that charge(302.08 )was incorrect. I ask to cancel the card approval immediately with Hilton Inn New Orleans. I send it this message in hotels.com on direct message BUT...

“The location is perfect for me.”