“The flat is simple but with all the necessary for a comfortable staying. Unfortunately, the electric hob, the central heating and the heating/ extraction fan in the bathroom did not work. When we signalled this to the property manager, we never got a response back, but through their local agent, offered us , mid stay to change apartments. They never replied to my numerous requests of a partial refund for the services we did not benefit. Appealing communication with their main office in Milan.”
“The flat is simple but with all the necessary for a comfortable staying. Unfortunately, the electric hob, the central heating and the heating/ extraction fan in the bathroom did not work. When we signalled this to the property manager, we never got a response back, but through their local agent, offered us , mid stay to change apartments. They never replied to my numerous requests of a partial refund for the services we did not benefit. Appealing communication with their main office in Milan.”
Felicia