Palaces in Europe

"I felt the room and facilities did not match the price tag however the location is great. The staff in the spa area which was under construction and we were not aware of were not very helpful or courteous all of the other staff throughout the hotel that we encountered were lovely. "

"Everything about my stay was excellent except for the totally inadequate and very slow lifts. "

"Small room, otherwise great place."

"Broken A/C|Incredibly hot room (with no windows)|Overall clean and cleaned well|easy check in. "

"Great reception staff and nice room"

"Lovely spacious and clean room, would have liked to have seen a few extras in the bathroom such as shower cap etc"

"Clean and comfortable accommodation. Great shower, great hair dryer which is a bonus. Room was dark with it being top floor with tiny window but otherwise nice room. Breakfast was nice but the self serve drinks aren’t great, fresh juice would be much better than the watery diluted juice on offer. But overall I would recommend. "

"My mum needed an accessible room. It was perfect. Wallk in shower with seat and adjustments to other facilities in the room without losing the5 star feel. Would highly recommend for any disabled guest. "

"Good location "