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"The Waterloo station looks super close to hotel but it’s at least 5-10 mins walk FYI, due to the entrance being at a weird location. Otherwise location was great. Staff extremely responsive. We had a "

"The location was great and the staff members were so helpful! We loved the spacious room overlooking the Sherlock Holmes pub!"

"Thanks for offering us an unforgettable memory in London, with super location, friendly staff, convenient lounge, clean and spacious space. Overall, unbeatable!"

"Incredible, lovely stay Free large chocolate bar and water on arrival in room Free bottle refill station around hotel Friendly staff, clean and comfortable room and general hotel "

"Beautiful property, very friendly staff! The breakfast was delicious!! Loved the area! We love broadway theater and walking to eat and both were very close!! We will definitely stay here again!! "

"Great hotel with great staff. All staff went above and beyond at the hotel. "

"Overall great hotel! Especially love that it’s right next to St Paul’s Cathedral and is still quiet for a night’s rest. "

"nice location and very clean "

"The room was nice, but there was no hot water to shower with; which was quite disappointing especially when you need to shower. One of the wall sockets beside the desk was loose, it needs attending to; the shower room door handles were loose which also needs attending to. Britannia Hotel Birmingham’s bar and restaurant had been shut which prevented me from buying fruit juices and coffees, which was quite disappointing for such a well known and highly respected hotel group. I feel my review is fair, given what I paid for the hotel room; I had fond memories of my previous visits in the past, I hope that Britannia Hotels can reopen the bar and restaurants as the families who came to stay were forced to go elsewhere for their meals. I hear the families complain about the closed facilities, that it was costing more to go out for drinks and meals."