“I booked this hotel specifically for the gym, pool, and other amenities. However, upon arrival, we were informed that all of the amenities were closed for maintenance. Not only was this disappointing, but there was not even a single discount or compensation offered.
This was extremely rude and appalling. The hotel should have informed guests about these closures before accepting bookings. Providing misleading information and failing to communicate such important details is highly unprofessional.”
“I booked this hotel specifically for the gym, pool, and other amenities. However, upon arrival, we were informed that all of the amenities were closed for maintenance. Not only was this disappointing, but there was not even a single discount or compensation offered.
This was extremely rude and appalling. The hotel should have informed guests about these closures before accepting bookings. Providing misleading information and failing to communicate such important details is highly unprofessional.”
Karotsis