Nagano Vacations from ₩972,013

Great room, clean, good kitchen fit out, good location, helpful staff

I enjoyed the stay an excellent staff

The room was very clean and the breakfast was delicious! I also really enjoyed the public bath.

We loved our stay here. The room was spacious which we were thrilled about as a family who need that extra space. So many amenities which made our stay

Quiet, clean and comfortable for a short stay. Standard twin rooms are small but very tidy. As other guests have mentioned, the overall experience doesn’t quite align with what you might expect from a four‑star hotel, particularly in terms of room size, layout and certain amenities. For example, guests staying only one night are charged 50 yen for bottled water, although there is a lobby water station available for refills. We didn’t try the free sake happy hour or the late‑night ramen service - both sounded fun, but after a long and tiring trip, two complimentary bottles of water in the room would have felt like a more thoughtful gesture than having to head back down to the lobby. The breakfast buffet, however, was lovely, with beautiful views over Asakusa. All hotel staff were friendly and helpful.