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"Lovely room, clean, nice shower. Love the theme of the hotel and the dining room"

"The staff was extremely rude. Seems like everyone was in a bad mood. Careful with this hotel, i accidentally booked a room in the basement with no windows. (My fault). The hallways are hospital like and very cold. I asked for an upgrade and I got it for the next day, but the rude lady at the front desk said if you don’t remove your luggage by 3 we will cancel all your rooms. There is a weird rude vibe in this place. Way better hotels in the area than this one."

"The room is very small but had a window (opened(!) a crack) and overlooked the park across the street. I stayed in The Roost which was a perfect size for me; a solo traveller. The front desk staff was helpful upon check-in and assisted with the “keyless” entry. Please be aware that seniors need a little extra time to process the technology! The television in the room was welcome and there is a safe…no fridge…but a coffee machine and real milk in small packets. Close to the subway it was a safe home away from home. Thank you to the young woman who greeted me every morning!"

"We stayed here for two nights the staff were great they helped with the check in and when we checked out my wife asked for two extra pillows and they bought them in straight away great location clos to everything thank you for a lovely stay "

"The hotel was just what we needed Rooms very very small but had everything we needed except tea making facilities. I would recommend this hotel to others and would definitely use again. "

"We recently stayed at the Mitre House Hotel and overall had a pleasant experience thanks to the excellent staff and location. Everyone we encountered at reception, the bar, and restaurant was friendly, welcoming, and very helpful throughout our stay. The hotel itself is charming and full of character, set in a historic building in a lovely Kensington neighborhood. It’s also very convenient for Paddington Station, only about a 5–6 minute walk away (though be careful to use the correct station exit). Our balcony overlooked a beautiful street, although signage recommended not to use it. The included breakfast was adequate with plenty of toast and tea, but it was fairly basic and not what I’d consider a full English breakfast (no sausages and only 1 bacon) The main downside was the layout of family rooms 101/102. The setup is awkward for families with younger children: two separate rooms with two different keys, and both doors spring shut automatically, making lockouts easy. The kids’ room has no bathroom, so bathroom access is either through the main bedroom or via a public hallway entrance, which isn’t ideal. The rooms are also very small, with limited outlets and storage. The bathroom was cramped, with a half shower curtain that easily floods the floor. Overall, the setup may work for families with older children, but I wouldn’t recommend it for younger kids. Also, the lift is very small and slow."

"Excellent overall, though breakfast good but not international hotel standard. View over the Thames was superb and we shall certainly be staying there again."

"Great stay, good location"

"Nice breakfast "