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"The property was amazing! The wildlife was amazing! Pool bar was great Eloy is the man! Moses on the cart is awesome and an asset to this hotel. Samantha in building 21 was extremely helpful with our questions. The buffets were average we all found something we could eat. The steakhouse and the oriental restaurants were excellent. The Mexican restaurant was terrible the food was awful. The best breakfast was at the lagoon buffet get the omelette. Rosita at the lobby bar was a great server and her personality was so great. Check in and check out we’re very simple. Not sure the name of our house keeper in building 21 3rd floor but wow she was amazing. We would absolutely go back if we decide to return to plya del Carmen. "

"We had a wonderful week at this AO property."

"I loved Unico staff "

"Love this resort, will come back here every time I’m in Tulum."

"This is the best resort we have stayed at in Mexico. It is an amazing property with so much to offer in terms of food, drinks, pools, entertainment, beach/snorkeling. You really don't have to leave the property at all as they have everything you need for a fabulous vacation. We came home feeling great (no stomach issues like we have experienced from past resorts in Mexico). Top notch service from an incredible staff. We will be going back. "

"The majority of the food was delicious. The aesthetics of this place is beautiful. I love how everyone is so attentive and helpful. Secrets Tulum was overall a great experience. Very relaxing and peaceful resort."

"The resort was amazing!!! I would return and recommend for sure. It was clean and beautiful. There is so much to do. My family absolutely loved it. "

"I enjoyed my stay at the Hard Rock Hotel Riviera Maya. I will definitely recommend this hotel to my friends and family."

"Just perfect"