"A unique hotel. The inside, whilst being modern with all the amenities you would expect and more, still maintains a 'castle' feel. The staff were super friendly and attentive and provided sound advice when asked about the local area. A good choice for breakfast, which was excellent. A really fantastic stay."
"A unique hotel. The inside, whilst being modern with all the amenities you would expect and more, still maintains a 'castle' feel. The staff were super friendly and attentive and provided sound advice when asked about the local area. A good choice for breakfast, which was excellent. A really fantastic stay."
"Just had a great week.
Spa resort facilities very good
Breakfast fantastic
Staff very helpful and friendly
Clean throughout resort
Would highly recommend."
"Just had a great week.
Spa resort facilities very good
Breakfast fantastic
Staff very helpful and friendly
Clean throughout resort
Would highly recommend."
"The room was wonderful - the view over the river just subli e. Tina could not have been more helpful and made us feel very welcome and looked after.
Location fantastic for walking and seeing many interesting bits and pieces in the area.
We loved our picnic on the lawn next to river watching the free bird show!"
"The room was wonderful - the view over the river just subli e. Tina could not have been more helpful and made us feel very welcome and looked after.
Location fantastic for walking and seeing many interesting bits and pieces in the area.
We loved our picnic on the lawn next to river watching the free bird show!"
"We stayed here for one night in the oriental suite, which was huge and more like a small flat with separate sitting area. The hosts were very helpful and informative through out our stay. Breakfast items were provided in the fridge in the room which we liked! It is located in a nice area close to all amenities. We would stay again and maybe try a different room next time."
"We stayed here for one night in the oriental suite, which was huge and more like a small flat with separate sitting area. The hosts were very helpful and informative through out our stay. Breakfast items were provided in the fridge in the room which we liked! It is located in a nice area close to all amenities. We would stay again and maybe try a different room next time."
"This place is truly special. The enjoyment begins the minute you walk in and meet the lovely staff. The room itself was perfect-spotlessly clean and totally comfortable. We ate in the restaurant and it was a truly incredible meal. To top off the delicious food, the chef himself came out to introduce himself afterwards so we were able to learn about where all those ingredients came from (all local and totally fresh). We ended our lovely evening in the bar area which had a great atmosphere and...
"This place is truly special. The enjoyment begins the minute you walk in and meet the lovely staff. The room itself was perfect-spotlessly clean and totally comfortable. We ate in the restaurant and it was a truly incredible meal. To top off the delicious food, the chef himself came out to introduce himself afterwards so we were able to learn about where all those ingredients came from (all local and totally fresh). We ended our lovely evening in the bar area which had a great atmosphere and...
"Lovely spot for a trip, staff were incredibly attentive and helpful and the property was immaculate. Lovely touch with the honesty bar area and the breakfast was delicious."
"Lovely spot for a trip, staff were incredibly attentive and helpful and the property was immaculate. Lovely touch with the honesty bar area and the breakfast was delicious."
"The fridge wasn't obvious everyone there said there wasn't one. Only found out this morning that there was one but it had no milk in it to make hot drinks
Luckily I had a few sachets of milk to make a cup of tea but only for two cups which wasn't enough if you like your tea. Also there wasn't any coffee
I thought tea coffee milk and sugar were standard when you book a room, if there not going to supply these essentials then they should make it clear at the time of booking so you...
"The fridge wasn't obvious everyone there said there wasn't one. Only found out this morning that there was one but it had no milk in it to make hot drinks
Luckily I had a few sachets of milk to make a cup of tea but only for two cups which wasn't enough if you like your tea. Also there wasn't any coffee
I thought tea coffee milk and sugar were standard when you book a room, if there not going to supply these essentials then they should make it clear at the time of booking so you...
"I loved my stay the room was clean tidy and neat and loads of space and the staff were lovely very kind friendly and welcoming and loved how the staff refilled my coffee milk sugar without having to ask for more
Will go again and fully recommend staying at the bayside and right on the beach "
"I loved my stay the room was clean tidy and neat and loads of space and the staff were lovely very kind friendly and welcoming and loved how the staff refilled my coffee milk sugar without having to ask for more
Will go again and fully recommend staying at the bayside and right on the beach "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We booked an Executive room and a Standard room for a combined 10 room nights and were very pleased overall.
A big positive was being given rooms next to each other, allowing our three children to share the Executive room while we were next door. We had requested this but received no confirmation beforehand, so it was reassuring to see the hotel had taken care of it.
Both rooms were spacious, very clean and comfortable. Beds and pillows were excellent, Wi-Fi reliable and air-conditioning effective. Traffic noise was hardly noticeable, although some sound carried from adjoining rooms. Housekeeping was consistently excellent; the cleaning staff were particularly polite and considerate. Surprisingly, there was no shaver socket, so we could not charge our electric toothbrush.
The location is superb. We skipped hotel breakfast and enjoyed the excellent choice of nearby cafés and restaurants. Paid parking is directly opposite, with a convenient unloading bay outside.
The pool was the highlight: never crowded, ideal for children, with excellent water temperature and quality. The changing rooms could use modernisation, with some missing dispensers and a few showers not getting warm enough.
Staff were excellent overall. Our only disappointment was the manager refusing a one-hour late checkout despite the room appearing available. Not an entitlement, but after a substantial stay, some flexibility would have been appreciated.
We would definitely return."
"Great stay! Rooms were very cold as the AC was quite powerful and even when off it was very cold. But aside from that was an amazing place to stay. Staff were lovely. Food was great."
"Staff was amazing! Had a brilliant time for our anniversary. They were very attentive and even threw in a glass of prosecco to celebrate and a cake at the end. The room room was very comfortable however, there were a few bits of hair on the carpet and curtains but nothing major. The thermal spa was amazing."
"Only stayed one night but everything was spick and span as you’d expect. Staff were more than helpful even allowing me to check in slightly earlier than allowed.
If was looking for downside would be the boarded up pub/ restaurant next door detracting from the hotel. Few weeds growing around the building if cleaned up would be more welcoming but still good value. Can’t comment on food as I ate out"
"I was visiting family so out of the room from roughly 11:00am - 11:30. The first night sleeping was uncomfortable due to what were not even extreme temperatures.
I asked the receptionist for a fan to be delivered to my room and she confirmed this would happen as I had an option to borrow one locally.
I returned back to the room after 11pm and the fan wasn't there after undressing ready for bed I should have contacted reception again as I had another uncomfortable night's sleep.
Disappointed!"
"Love this hotel, stayed here a lot over the years, only issue is the lifts are temperamental at times. And the WiFi is really bad in certain rooms. Takes a while to get it work, but laggy.. so I think that needs looking into. Other than that, love staying.. Will in the future"