“The staff at the information desk was friendly, the breakfast was varied and delicious. The bathroom was clean and it was close to walking to the Riverwalk.”
“The property is convenient & close to the Riverwalk, shops & Alamo. The saff was friendly & welcoming. Its a historical hotel & has it unique perks. ”
“Worst room conditions. Stayed in two different rooms here, but in both, the lights were malfunctioning and wouldn't turn on, with more issues in the second room. The sink was clogged, the shower leaked, and there was no warm water. Towels were dirty, and the bathroom had a bad odor. Some front desk staff were very unfriendly, ruining the entire travel experience. No advantages except for being near the airport. Even worse, the airport shuttle has time restrictions. Typically, people staying near...
“This property is beautiful, family friendly! Staff is amazing, Food and drinks are amazing. The room was very clean and was equipped with all the things needed to make our stay very comfortable. Housekeeping/ Wait staff were spectacular, friendly and very helpful.
My critiques are that some of the amenities close a little early. The Lazy River closes at 8pm, staff start to clean up earlier than 8 and ask you to leave. Sauna was out of order and check out is a little earlier 10am than most...
